When I lived on the Upper East Side about five years ago, I used to frequent DTUT, a cool coffee shop that was supposedly the model for Central Perk on Friends.  It was a favorite spot for laptop users because they gave away their wifi. 

It started with some signs that said you had to buy one item per hour.  Then, they started shutting the wifi off if they thought that people hadn't bought anything.  Eventually, they shut it off altogether, driving some of their most frequent customers out.

And yes, we were actually customers.  Not only did we get hungry and thirsty, ever so often ordering something--but we often came back with friends when we weren't working.  You see, more and more, DTUT became the go to spot.  I went there so often when I was just working on my laptop only drinking a cheap green tea, that when my friends wanted to place to go, that was my default recommendation.  So, while it might have been true that my laptop sessions weren't well monetized, the staff there wasn't realizing that I was coming back for food and drink at other times without my laptop.  When they chased me out for being a "laptop moocher", they were also chasing me out as a better paying customer other times.

So when I read today's piece in the WSJ about the end of free WIFI and power at coffee shops, I feel like it's a serious strategy failure on behalf of retail shops.  If you have something that is pulling regular customers into your shop, and you can't monetize them better, kicking them out is not the answer--especially when this is the uber connected social network influencer crowd that often affects your overall recommendation more than you'd like.

Reporter complaining about all the work he did for a story that Gawker reblogged:

"Gawker's version of my story, headlined " 'Generational Consultant' Holds America's Fakest Job," begins by telling its readers to "Meet Anne Loehr" -- with a link to my story but no direct mention of The Post. It then condenses her biography: "Loehr is 44. She spent the entire decade of the 90s running hotel and safari operations in Kenya." That's information I got after an hour-plus phone call with Loehr and typing out 3,000 words of notes."

 

Funny, because I got that same information in like 10 seconds, off Anne's website:

"I spent five years as owner and operator of an East African eco-adventure safari company. Despite 9/11, SARS and other international crises, Eco-resorts was a successful tour operator. Part of this adventure included writing Kenya’s national eco-rating policies and an eco-rating manual for Kenya’s hoteliers."

At Alley Insider Startup 2009, there was a panel called "How to raise a boatload of money at a huge valuation".  The implication was that, every startup should go for that if they can.  I actually think that's one of the worst things you could ever do as a startup--and it proves over and over to be a trap for many hot startups or people raising money from unsophisticated investors.

Let's start with the basics.  Very few startups that last over the long term ever raise just one round of money if they choose to take outside financing at all.  Therefore, you need to think of your first financing as groundwork for future ones--each at nice, incremental step ups in price at an appropriate size given business or product milestones and goals.  You want to avoid down rounds and getting your earliest and most supportive backers wiped out.  While you might be able to negotiate a sweet deal now, you have to ask where that leave you the next time.

Take the example of someone trying to raise just 600k.  Let's say they're offered a pre of 1.8 million--meaning that cash buys a quarter of the company.  You might not think that's such a great deal.  Someone else comes along and offers 1.2 million on a pre of 3.6--double the money at twice the price for giving up the same amount of the company.  What's not to like?  No-brainer to take the bigger deal at the better price right?

Maybe not. 

Take a look at where each round gets you and what story you're telling at each raise.  Maybe the first 600k gets you to a nice growing userbase and some promising biz dev possibilities--but most importantly a short history of meeting milestones and a promising chance at hitting your future ones.  Sometimes, getting a round of financing is just a matter of timing and being able to say you did what you said you'd do and you're in position to take the next reasonable step.  Given those metrics, your next round could be at a significant stepup and your overall dilution across two rounds could be pretty low.

What if that next reasonable milestone realistically requires another 1.5 million on top of the 600k?  It's not a ton of money, but had you taken that second "sweet" deal, it would have left you with a bridge to nowhere--halfway to a milestone.  That looks worse than if you had accomplished nothing at all--because you will have burned cash and maybe not grown as much as your next product milestone will help you do.  It's like that saying goes, "Nothing like numbers to ruin a perfectly good story."  At that bridge to nowhere point, you might have to raise a flat or even a down round, giving up more between the two rounds than you would have if you just took the "worse" deal early on.

On top of that, a lot of people forget about what more cash and a higher price signals to the market in terms of your post-money (the valuation someone bought in at plus the cash that came in).    If you took that second deal, you'd be signaling to the market that, at the end of this cash, you will not only be a nearly $5 million company, but you believe you'll be even more than that because you should be looking for a stepup.  When I see early stage deals where someone takes $4 million, assuming the VC didn't buy a controlling take, I'm thinking about how that company will be able to get a next round valuation in the mid teens--because that's what they'll have to do the next time around.  If you took 4 million from a VC, even at a pre of 5, you're looking at trying shop yourself around at a mid-teens pre the next time around--so you sure as hell better have some significant revenue traction or you're going to hit a wall and your current investors will be wiped out. 

On top of that, I have to wonder about investors who get deals just by tossing in ridiculous term sheets.  If that's the way they get deals, and their portfolio is just full of people who just go after short term pops for big "on paper" money, is that really the kind of group you want to be in?   They shouldn't need to win deals like that--and you should immediately raise an eyebrow for someone who tries to win you over on price.  That's a little bit like choosing a husband or wife purely on looks.  That may pay off the wedding night, but over the long term, I doubt that's a ticket to happiness and a successful marriage.  If you wouldn't pick an investor over another one if they were all at the same price, you shouldn't ever pick them.   Make no mistake that if you are taking outside money, this is a marriage and you need to pick partners based on quality, not on price. 

If you're worried you're not taking in enough money, instead of trying to raise more, how about just trying to do less?   Better to have hit the only milestone you were attempting than to get halfway on three.  When you're more focused, you tend to spend money more wisely.  How many companies do you see that raise a bunch of money and then start playing business model roulette?  You might say that gives them room to experiment, but I wonder if maybe it gave them the ability to hire too many scientists and allow too much experimentation. 

So instead of going for big money at a big price, perhaps you should be thinking about smaller, incremental steps, at lower prices, so that your next round seems much more palatable to investors.

This Sunday morning, I'll be competing in my firt triathlon--the Nautica New York City Triathlon.  It's very exciting, but honestly, I'll just be happy to finish.  I basically learned to swim this year, and the only stroke I could really figure out how to last a mile at is the breaststroke.  So don't count on me breaking any records in the swim.

I told my college roommate that I think it will take me 40-45 minutes to do the swim and he replied, "In that current, a bag of Doritos could finish in 45 minutes."

So, expect me to finish right behind the bag.

Anyway, if you want to see me, here's an estimation of where I'll be and when.  If you see me, please tweet out or post a Twitpic and mention my Twitter screename @ceonyc.

I'm looking at the times from last year and eyeballing it makes me think that 40 minutes would be bottom decile--but I am really slow, so let's say 38 minutes is my swim target.  Tack on another 6 minutes for transition, since this is my first.  I'm getting in the water at 7:33AM, so that means get out of the water at 8:11 and start biking at 8:17AM.

Actually, if you wanted to catch me a few times, you could come by the swim exit/bike start at 8AM on 79th Street, hangout there for a little while, and then head towards Central Park after you see me.

I don't have the best bike in the world, but I'm pretty sure I'll be able to do the bike in about 1:25.  That means I have to average about 17.6MPH and I'm pretty sure I can do that.  The route is north to the Mosh parkway in the Bronx, back down to 59th street and then back up to the transition area.

That means I'll be back in the bike transition area at around 9:42.  Since I'm just hoping off the bike, ditching it, and running, this should be a quick transition.  Let's say 2 minutes.  Ok, so I start running at 9:44, and I think I'll be on about an 8:30/mile pace.  I definitely want to finish the 10k  in less than an hour and it looks like about half of the people did that.  I'm a good runner when tired--can run on next to no energy, so I'm cautiously optimistic about being in the top half of the runners.  That means I should finish at 10:40 for a total time of 3 hours and 7 minutes.  If I were running last year, that would put me just below the median.  I'd be very happy with that. 

Here's a rough estimate on a map:

 

From Searchme CEO Randy Adams' letter to Mike Arrington:

"You are correct, we haven’t closed the financing. We knew when we started the company that to compete with the likes of Microsoft, Google and Yahoo,it was going to take at least $100 million, half to build the back end across thousands of servers and half to get distribution (maybe more with Microsoft spending $100 million on Bing advertising alone). What we didn’t plan on was the terrible downturn in the economy which made it impossible to raise another $50 million to get distribution (mainly through toolbar deals). In this economy nobody wants to invest that kind of money in a company that is pre-revenue, even if the net result is potentially a multi-billion dollar company."

 

So wait a sec...  this company raised $46 million to compete with Microsoft, Google, and Yahoo!, knowing full well it would take at least $100, they still have no revenue, and it's actually news that they're going offline.

Can I see what your investor pitch looked like? 

High burn...check. 

Big, successful competitors...check. 

No revs after $46 million in... check.

 

And here I am trying to go up against big dumb job boards that everyone thinks should die, trying to raise $2 million, and on the verge of generating some revs after $550k in...   

Today, Hilary and Alex went to lunch with a programmer they knew from the local startup community.  They brought him back to Path101's office and asked if I wanted to see the new side project he was working on.  He came in and what he has is pretty interesting.  We suggested a rollout strategy, a few lawyers to talk to, and some possible alternative sources of funding.

This kind of thing happens all the time.  In fact, after I was done with this meeting, I found someone in my inbox asking me about entrepreneur mentors.  He also added, "I am an aspiring entrepreneur myself and would like to bounce some ideas off of you as I am moving into the execution phase of my venture and will be located in NYC."

Add this to the phonecall I took over the weekend with a fellow entrepreneur who just got a termsheet and was trying to figure out his gameplan.

Meanwhile, in Louisville, Todd Earwood and Rob May were meeting a local entrepreneur giving feedback and talking shop.  It's something I know they do on a regular basis in their neck of the woods, too.

So, while it's exciting to see new entrepreneurship mentoring initiatives like The Founder Institute, First Growth Venture Network, or the upcoming NYCMedia2020 program, there's really no substitute for a strong community of peer mentoring.  Not everyone is going to hear about or even make these programs--but knowing that there's someone experienced, knowledgeable, and well networked within arm's reach in your local area is where the rubber meets the road in an innovation community.  For every YCombinator, there's some dude who owns a warehouse in Bushwick giving cheap rent to a bunch of hackers and lending him his lawyer for contracts. 

Rob and Todd, or people like myself, and Jimmy Gardner down in DC...   we're probably talking to nearly as many startups as some actual investors are, often way before investment pitches.  In fact, I'm surprised at how often I'm in touch with a startup and the junior person at a venture firm who is supposed to be the "feet on the ground" isn't talking with them at all--and they're getting paid to do this! 

We don't make money doing it.  We don't charge for the intros we make.  And these are just some of the people I know about.  This goes on all over the place.  If you're a local city government, venture capital firm, or entrepreneur, figuring out who in the community has a reputation for being able to help startups is integral to understanding the startup ecology. 

Innovation in today's world is a ground war--house to house, relationship to relationship, one conversation and introduction at a time.  Programs with names, logos, and money are great, but when you get down to that incremental college kid with an idea sitting with a PHP for Dummies book, he needs to be able to find someone that he or a friend trusts to share his idea with and get advice from or it's never going to happen--and that could have been your town's Google.

Whether you realize it or not, as a jobseeker you are participating in a marketplace.   Even when you're not a jobseeker, you're part of the equation.  Employers are the demand and workers (or resumes) are the supply.  In this economy, demand is low and supply is high.  Employers have more workers in their ranks than they need, so layoffs and cuts continue to pile up.  They also have stacks and stacks of resumes from people wanting work--even willing to work for free.  Right now, most HR departments could probably recruit from their own inboxes without ever spending a dime on job postings or resume databases.

Actually, I'm not kidding.  That's probably closer to reality than many big job boards are willing to admit.  Revenues at Monster, Careerbuilder, and Hotjobs have taken a nosedive recently.  Because these companies have totally inflexible business models, jobseekers who post to those boards are feeling the hit, too, but they might not realize it. 

Many people aren't getting any bites on their resume  and assume that's because companies aren't hiring.  That's partly the case, but it's also because those job boards are charging fees to look at your resume and contact you.  In today's market, this is a bad deal for companies who already have plenty of resumes in their inbox.  The market had decided that the incremental value of *another* resume in their inbox is near zero, if not zero already--so why pay for something you already have?  More and more people are uploading their resumes to Monster and the big job boards when fewer and fewer companies are willing to pay Monster to see them.  That's right--receiving your resume is essentially worthless to an employer right now... and the big job boards are making it even harder for you by trying to charge companies to see them.

It's the same with job postings.  Why pay to post a job when you can just email your network and ask "Does anyone know anyone good who needs a job?"  You know what the answer to that is these days.

In any transaction, one or both parties needs to pick up the tab for the cost of the exchange.  If companies are less and less willing to pick up that cost in a tough economy when it comes to jobs, it's really going to have to fall on the consumer.  Lots of people recognize that cost will mean additional time and effort on their part, but how many people are actually investing real money into their job search?

On the higher end of the market, users of TheLadders are paying to see only the best jobs and many are paying getting their resumes edited as well.  Is that helping them get in front of employers or getting them a better shot at a job?  Jobs on TheLadders aren't necessarily exclusive, but one would imagine that it does indicate some level of seriousness if you're paying in to see a job. 

What else is out there?   There are lots of conferences and career coaches--essentially content, but the thing with content is that you don't really know if it's worth it until you consume it.  Career content can't be advertising backed in this economy, because as we said before, companies aren't paying to reach you and see more of you now. 

If I were job seeking now, I'd be paying for a Google and Facebook AdWords campaign--putting money behind my efforts at getting in front of the right employers.  Apparently, I'm not alone in that.  In a recent survey that we took at Path101.com, 55% of job seekers would pay to promote themselves online.  Even more interesting was that 23% of people would pay to promote themselves even if they weren't job seeking.  

What do we mean by that?  How about making sure you're ranked first in all the places people might go to look for you?  Take WeFollow.com for example--the Twitter user directory.  If you were an athlete trying to generate a bigger fan following, paying up to be the "Featured User" on a list of top Twitter users tagged "sports" would be worth it.  I think this is where MyBlogLog could have gone, too.  How many people would have paid a little extra to be a profile that lingers longer on Fred Wilson's blog, for example, perhaps with a direct link to their blog.  What about Disqus?  Featured comments?  You could argue that would lower the quality of these lists, but on the other hand, wouldn't you make sure you had a quality/relevent listing if you were paying to make sure it ranked high?

I think there's an untapped market here--to bring the power of sponsored search to the job seeker and individuals to help them promote themselves in the right places--similar to what Indeed.com does on the job side.  I wrote about this about a year ago in relation to people putting cash behind their best blog posts to gain exposure.  Enabling people to get more active about their own self promotion is something we're working on now at Path 101.  Uploading your resume to a big job board is like sending it into a black hole--and candidates can't do anything to actively get noticed as part of that process, even though they want to.